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Activation

Please enter your Surname, NI number and date of birth. Your activation key will be in the email or letter sent to you by us.

If you are still having difficulty please contact us.

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Enquiries about benefits or administration

Telephone: 01603 495923
Email:
Surnames A-K: pensions.admin1@norfolk.gov.uk
Surnames L-Z: pensions.admin2@norfolk.gov.uk

Enquiries about Pensioners

Telephone: 01603 495788
Email:
pensions@norfolk.gov.uk

Enquiries about MSS (login, registration etc)

Telephone: 01603 222132
Email:
pensions.mss@norfolk.gov.uk

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