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Want to register for an online account?

Active Members

As an active member, you can perform your own benefit calculations from the data held on your pension record, so that you can actively plan for your retirement. You are able to perform as many calculations as you wish and in future not have to wait for your annual benefit statement to arrive before finding out what you can expect to receive when you retire. You are also able to view and update your personal details, which includes changing your death grant expression of wish, if needed.

In Summary:

  • View / update your personal details;
  • View financial details;
  • Perform benefit calculations;
  • Access all relevant forms;
  • Access all publications, such as your Annual Benefit Statements, Scheme Guides, Newsletters and Factsheets.

Deferred Members

As a deferred member, as well as updating your death grant expression of wish, you will also be able to amend your home address, which is essential if you wish to be notified of when your benefits are due to become payable. In addition, you will be able to keep account of the value of your benefits and track any increase applied in accordance with the Consumer Price Index (CPI). Your account will also be updated with your annual benefit statement, enabling you to view and print as you wish.

In Summary:

  • View / update your personal details;
  • View financial details;
  • Perform benefit calculations;
  • Access all relevant forms;
  • Access all publications, Scheme Guides, Newsletters and Factsheets.

Pensioners

You will be able to change your home address, as well as being able to calculate the level of survivor's benefits payable upon your death. You will have direct access to your payment history, annual pension increase letter, P60 statements and your tax code, making it far easier to manage your affairs.

In Summary:

  • View / update your basic details;
  • Perform pension benefit calculations;
  • View your P60 history;
  • View your payment history;
  • Access all publications, such as the Annual Report, Newsletters and Pension Increase Statement.

Register for an account

We will need these details:

  • National Insurance Number
  • Date of birth
  • Email address
  • If we do not hold an email address for you then an activation key will be posted to the home address held on our system.

    If you think your email address or home address is out of date you will need to contact us on 01603 222132 BEFORE registering for an account.

Register for MSS
logo www.norfolkpensionfund.org

Enquiries about benefits or administration

Telephone: 01603 495923
Email:
Surnames A-K: pensions.admin1@norfolk.gov.uk
Surnames L-Z: pensions.admin2@norfolk.gov.uk

Enquiries about Pensioners

Telephone: 01603 495788
Email:
pensions@norfolk.gov.uk

Enquiries about MSS (login, registration etc)

Telephone: 01603 222132
Email:
pensions.mss@norfolk.gov.uk


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